Frequently asked questions with buying foreign currency
Do you have brand-new notes?
Since our company bring in foreign currency from overseas, we don't have brand-new notes.
However,depending on the stock situation, we may be able to prepare clean bank notes as well as new bills.
If you have request for clean banknotes, please write down it to “remarks column” we would prepare clean notes for you as much as we can.
What kind of banknotes will I receive?
We offer "banknotes that are currently circulating in issuing countries".
Although it may be sorted with notes which have obvious wrinkles and dirt,
You can use it without any problem in issuing countries.
Below is the standard when we buy foreign currency.
If it is within this standard,we might be send it to you.
If you have request for clean banknotes, please write down it to “remarks column” we would prepare clean notes for you as much as we can.
■ Torn Bills

Corner |
More than 10mm |
Other Area |
More than 15mm |
■ Crack & Chip

Corner |
①Length + ②Width = more than 10mm |
Other Area |
①Length + ②Width = more than 15mm |
■ Scribbles (Markers, pens etc...)

Scribbles |
①Length × ②Width = more than 20cm2
However, if the bill is greatly damaged and we decided that it is not exchangeable, we cannot exchange it. |
■ Big Holes
Big Holes |
We cannot exchange |
■ Small Holes (Staplers)
Small Holes (staplers) |
More than 8 holes |
■ Tape
Tape |
We cannot exchange |