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faq

Frequently asked questions with buying foreign currency

Do you have brand-new notes?

Since our company bring in foreign currency from overseas, we don't have brand-new notes.

 

However,depending on the stock situation, we may be able to prepare clean bank notes as well as new bills.

If you have request for clean banknotes, please write down it to “remarks column” we would prepare clean notes for you as much as we can.

 

What kind of banknotes will I receive?

We offer "banknotes that are currently circulating in issuing countries".

Although it may be sorted with notes which have obvious wrinkles and dirt,
You can use it without any problem in issuing countries.


Below is the standard when we buy foreign currency.

If it is within this standard,we might be send it to you.


If you have request for clean banknotes, please write down it to “remarks column” we would prepare clean notes for you as much as we can.

■ Torn Bills

exchanfeable.jpg
 

Corner

 More than 10mm 

Other Area

 More than 15mm 

 

■ Crack & Chip

exchanfeable_crack_chips.jpg
 

Corner

 ①Length + ②Width = more than 10mm 

Other Area

 ①Length + ②Width = more than 15mm 

 
 

■ Scribbles (Markers, pens etc...)

exchanfeable_scribbles.jpg
 

Scribbles

 ①Length × ②Width = more than 20cm2


*Currencies below usually have scribbles, so we will exchange for those currencies.
US Dollar(USD), Philippine Peso(PHP), Indonesian Rupiah(IDR), Vietnam Dong(VND), Chinese Yuan(CNY)

However, if the bill is greatly damaged and we decided that it is not exchangeable, we cannot exchange it.

 

■ Big Holes

exchangeable_bighole.jpg

 

Big Holes

 We cannot exchange

 

■ Small Holes (Staplers)

exchangeable_smallhole.jpg

 

Small Holes (staplers)

 More than 8 holes

 

■ Tape

exchangeable_tape.jpg

 

Tape

 We cannot exchange

 

Currency Exchange.ドルユーロ4つのメリット

  • We offer a great service

  • Our rates are lower than what the bank offers

  • Order by 3pm and we will send out your
    currency on the same day

  • Rates are fixed until 11 am on the next business day

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