日本語
FAQ
You can find some answers to questions that you might have in your mind here.
If you still have questions, please contact us for customer support.
- Asian region banknotes
- Can I use the bank notes outside the original issuing country?
- What is the difference between Ippan-Kakitome and Kanni-Kakitome?
- Can I exchange CNY banknotes smaller than 1CNY?
- What are the non-exchangeable banknotes?
- Can I exchange old banknotes?
- I don't have a bank account. Can I still exchange money?
- How much do I get to save if I use your services?
- What kind of foreign currencies do you handle?
- What should I do if I want to sell my foreign currencies?
- If I order by the Payment-Upon-Receipt method, do I pay in cash to the deliverer?
- Can I pay by traveler's check or checks?
- When I pay through the Bank Transfer payment method, do I have to pay any bank commissions?
- How is the delivery carried out?
- Is it possible to change from the Bank Transfer payment method to the Payment-Upon-Receipt method after I placed the order in Bank Transfer? If possible, do I get charged anything for the change?
- Can I place orders in Japanese Yen and not in foreign currency?
- How much do I save if I use Dollar Euro Currency Exchange compared to banks and airports?
- Can I get some small denomination bills in the package?
- Do you have maximum and minimum amount for ordering?
- What are your business hours?
- Can I visit your office/store?
- Can I order during the weekends and holidays?
- How long would it take for the package to reach my mailing address?
- Can you exchange currencies which are not on the rate list?
- Can you exchange coins?
- Which is the better option: exchanging currency using Dollar Euro or using credit cards?
- Can I exchange money at the country where I am planning on traveling to?
- Can I use a credit card in a foreign country when I travel?
- Can I order from out of Japan?
- What happens if I cannot be at my mailing address when they deliver my order?
- What is the relation between Dollar Euro Currency Exchange and Rise International Co?
- Is there a shop/store where I can stop by?
- What should I do with the remaining foreign currencies from traveling?
- I want to know the FAX number.
- What is Recorded Delivery?
- What is Payment-Upon-Receipt?
- If I want to order more than two different foreign currencies, do I have to pay the delivery fee twice?
- Can I sell my currencies here even if I did not buy it from here?
- In order to travel around, how much should I exchange?
- When do I have to deposit the money until?
- Can I request a specific date and time for delivery?
- Can I cancel after placing the order?
- What is the account information that I need to have to deposit the money?
- What is Order Number?
- Can you really send me the order on the same day that I placed the order?
- What is Fixed Rate?
- What is Tracking Number?
- What is General Delivery?
- How long does it take to get delivered to my place?
- Is there any way to get a foreign currency quickly?
- What is Rate?
- What is Real Time Rate?
- What is Registered Mail?
- We offer a great service
- Our rates are lower than what the bank offers
- Order by 3pm and we will send out your
currency on the same day
- Rates are fixed until 11 am on the next business day
- US Dollar
USD
- Euro
EUR
- Pound Sterling
GBP
- Chinese Yuan
CNY
- South Korean Won
KRW
- Hong Kong Dollar
HKD
- New Taiwan Dollar
TWD
- Canadian Dollar
CAD
- Swiss Franc
CHF
- Australian Dollar
AUD
- New Zealand Dollar
NZD
- Thai Baht
THB
- Singapore Dollar
SGD
- Philippine Peso
PHP
- Indonesian Rupiah
IDR
- Vietnam Dong
VND
- Malaysian Ringgit
MYR
- How long does it take to get delivered to my place?
- Can I cancel after placing the order?
- Is it possible to change from the Bank Transfer payment method to the Payment-Upon-Receipt method after I placed the order in Bank Transfer? If possible, do I get charged anything for the change?
- In order to travel around, how much should I exchange?
- Can I request a specific date and time for delivery?
You can visit our office and buy/sell foreign currency face to face if you are worried about ordering big amount.
