faq

If you put down a big post office near your place as a delivery address, you can pick it up there, which cuts the time for them to deliver it to you. Also you do not need to worry about being at your mailing address, waiting for them to deliver it.

You will get a tracking number by email from us after we send it out, so you can check the status and you can go pick it up.

*Post officers will not inform you that the package is waiting to get picked up, so it is your responsibility to check the status by tracking number and go pick it up. When you go to the post office, please bring your Photo ID.