faq

You can get the foreign currency at the post office you requested. You can pick it up whenever as long as the post office that you are picking up is open. You do not have to worry about the delivery time.

*The customer has to pick it up by him/herself with the ID, or if others are picking up, they have to have an official letter that authorizes them to pick up the package.

Please be aware that you will not be informed if the package got to the post office, so please check by yourself with tracking number we send you by email.

If you want us to send it to the post office you desire, please put the name of the city and the post office.